• Level 3

  • 18 Months

About the Apprenticeship

A Digital Support Technician apprenticeship prepares individuals to help organisations of all sizes make the most of modern digital technologies. As businesses increasingly rely on online systems, productivity software, collaborative tools and digital communication platforms, these technicians play a vital role in supporting both digital operations and transformation projects.

Digital Applications Technicians (DAT) devise digital productivity solutions and roll them out in the organisation. They work as digital champions, training and supporting colleagues to make the best use of digital tools and diagnose problems. They provide internal end-user application support. The DAT may also assist with digital operations and digital change projects.

Why learn with us?

We put our learners at the heart of everything we do. All our apprentices receive tailored one to one support from both a dedicated learning tutor and a learning mentor to ensure they are well-supported throughout their apprenticeship journey with us. We are an award-winning training provider renowned for our diversity and inclusion values and have recently been awarded a 'Good' rating in our first full Ofsted Inspection.

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