About the course
Level 1 Business Administration
Develop the knowledge and skills required to work effectively in an office or business environment, including:
- Understanding business administration principles
- Organising and managing information
- Effective workplace communication
- Time management and prioritisation
- Professional behaviours in the workplace
- Teamwork and administrative support skills
Level 1 Customer Service
Gain the skills needed to deliver excellent customer service, including:
- Understanding customer needs and expectations
- Effective communication techniques
- Building positive customer relationships
- Working in customer-facing environments
- Understanding legislation that supports customer service
- Delivering high-quality customer experiences
Our courses are free/fully-funded for those aged 19+ who are unemployed, not in education or training, or employed and earning less than £26,800 per year.
Level 1 Award in Business Administration
Level 1 Award in Level 1 Customer Service
Why learn with us?
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