About the course

This course covers skills required to work in a customer facing role, legislation to support the customer service process and customer needs and expectations.

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Eligibility

Our courses are free/fully-funded for those aged 19+ who are unemployed and not in education or training.

Qualifications

Level 1 Certificate in Customer Service

Related Courses

Business Admin

Why learn with us?

We deliver flexible, online and classroom-based courses to suit your needs. We are well-placed to deliver specialist support; breaking down barriers to learning and helping you gain new skills. We can also help with travel costs and getting online.

Want to find out more?

Please fill in the contact form and a member of our team will be in touch.

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Money Matters
English for Employment

Adult Skills

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Apprenticeships

Upskill Your Workforce

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Customer Service

About the course

Eligibility

Qualifications

Related Courses

Eligibility

Qualifications

Related Courses

Business Admin

Why learn with us?

We deliver flexible, online and classroom-based courses to suit your needs. We are well-placed to deliver specialist support; breaking down barriers to learning and helping you gain new skills. We can also help with travel costs and getting online.

Want to find out more?

Course Navigation

Apprenticeships

Upcoming Courses

Understanding Children and Young People’s Mental Health

Introduction into Childcare

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