About the course
Gain Two Level 1 Qualifications in Just Six Weeks!
Level 1 Business Administration
Develop the knowledge and skills required to work effectively in an office or business environment, including:
- Understanding business administration principles
- Organising and managing information
- Effective workplace communication
- Time management and prioritisation
- Professional behaviours in the workplace
- Teamwork and administrative support skills
Level 1 Customer Service
Gain the skills needed to deliver excellent customer service, including:
- Understanding customer needs and expectations
- Effective communication techniques
- Building positive customer relationships
- Working in customer-facing environments
- Understanding legislation that supports customer service
- Delivering high-quality customer experiences
To join this programme, you must:
- Be aged 19 or over on 31 August 2026
- Be unemployed, or earning less than £26,800 per year
Level 1 Business Administration
Level 1 Customer Service
Why learn with us?
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